Frequently Asked Questions

When do you ship out the orders you get?
I ship out all orders once a week, so the packages are generally sent within 3-4 days after receiving the order.

How long does shipping take?
Depends on where the items are being shipped to. It can take a few days or a couple of weeks.

Where do you ship?

Do I need a PayPal account to purchase from ELA?
No, you are not required to have a PayPal account to purchase from this store. If you have a PayPal account, you can simply log in to pay, it’s much easier and secure.

What kind of shirts do you use?
All of my shirts are printed on American Apparel. Unisex sizes unless stated otherwise.

I received my item, But it does not fit correctly. Can I exchange for a smaller/larger size?
Yes! You may exchange the item for the same item in a different size, or for an item of equal or less price. Be sure to email me to make sure I have the item in stock before you send it back. Buyer has the option to exchange for another item but has to pay any additional shipping.

Why do you only have a few items?
I’m starting my store out very small. Each time you order a shirt, I take the profit from it to order a new item.

How can I get ahold of you?
If you have any questions, concerns or comments, feel free to email me or tweet me @ELapparel. I’ll respond as quickly as I can!



Design & Development by Jessica Zach.
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